FAQ's

Question: Do I need to create an account to register My Pledge for a Pin.

Answer: To make a Pledge for our Annual Remembrance Pin, you will need to have an account on this site, in order to log on and to be able to complete the Pin Pledge process, which is accessable from the My Pin Pledges Page. You will only need to create the account once and not every time (year) you want to make a Pin Pledge. This account is the same account used by the shop.


Question: How do I create an Account on the Website

Answer: (Website User Account Creation)

The simplest way is to go to the Online shop by selecting Shop from the Top Menu. Then select Create an account under the Login Boxes.

Please fill in your

Name "for example David Woolterton"
Username "What-ever-you-want-it-to-be"  - This is the username you type when logging on with your password. This should not be your email address.
Password "Speaks for its self"

Email Address "This address is the email address the activication email will be sent too" and the one we use to contact you by.

Captcha "Select Captcha as this is a security feature to prove you are a Human submitting the form"

Please complete all other fields as require.

When filled in Select Register.

An activation email will be sent to you to activate the account before you can log on, please do check any Spam or Trash Folders.


Question: I have created an account on this site, but am still waiting for my activation email.

Answer: If after you have checked you Spam and Trash Folders and you still cannot find the email, you will need to email Webmaster to confirm your email address before we can activate your account.


Question: Can I use my email address to log on.

Answer: The Website will allow to to log on with either your created Username or Registered Email address, as long as you have created an account on this site.


Question: I have tried to login and I am getting: You have had too many attempts at logging on with the wrong user name and password, so your access has now been blocked. If this continues please contact the Webmaster.

Answer: The system will automatically Block anybody after multiple failed Login attempts. The system will also unblock you after a period of time. Are you also sure that you do have an account for this Website, secondly is the account Active. If this continues then please do Webmaster.


Question: Why contact the Webmaster by Email and not PM via FB Messenger

Answer: Quite a lot of the time I need more than on piece of information about you to cross reference an entry in the database, to be sure I am checking the right data. By sending me an Email I have that piece of information in your email address. This does help me when trying to find you on the system.


Question: Who can buy or Pledge for these Pins from We Remember Submariners (WRS)

Answer: Anybody can buy or Pledge for the Pin which WRS produce to remember those Submariners that have Crossed the Bar during that Pin Year and you do not need to be in any of our FB Groups. At WRS we would also like to say a big thank you everybody who supports us in the work we do. We could not do it without your help every year.


Question: What do I do if I don't have an Email Account.

Answer: In this instance please ask a family member or friend to Register for your Pins or to email us on your behalf, Webmaster to discuss a way in which we may be able to assist you.


Question: What do I do if I notice that I have made a mistake after I have submitted the form.

Answer: If you Webmaster with your details and the nature of your problem, we can make the changes for you.


Question: What do I do if change my email or postal address.

Answer: If you go to the My Pin Pledges Page there is a link for you to be able to update your profile. Here you can amend any of the information we hold on you.


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Some images on this site are of MOD Crown Copyright used under Open Government Licence.